We have intensified our cleaning concept again for increased security. We are using a hygiene seal, which seals every room door until you arrive. The seal offers you absolute security that your room has been cleaned to the highest hygiene standards. Our executive housekeeper checks every room and disinfects everything before applying the hygiene seal to the door. No one will enter the room before you arrive.

The following hygiene standards are applied to every cleaning procedure:

Every housekeeping employee wears a face mask that is changed regularly.

Every housekeeping employee wears fresh gloves per room.

The employees always wear freshly cleaned clothes.

The cleaning utensils are changed after each room.

Bed linen and towels are washed with special disinfectant detergent.

All surfaces such as remote controls, light switches, door handles, hair dryers, and hangers are disinfected.

Water and toothbrush glasses are cleaned at the specified temperature in the dishwasher.

The room is cleaned with the window open to create ideal air circulation.

In the restaurant the ‘3G’ rule applies and guests are asked to wear a face mask. The mask can be removed at the table.

The distances between the tables ensure that guests can keep the necessary distance of 1.5 m from other people when taking a seat or leaving.

If you experience symptoms of acute respiratory illness of any severity or fever, we are not able to accommodate you.

Commodities (e.g. menu, cruet, trays) are limited to the most necessary ones. The rest is designed in such a way that cleaning or replacement takes place after each use.

The tables are disinfected after every guest.

The top priority is to comply with the 1.5 m distance rule between people in all rooms, in corridors, stairs and outdoors.

Guests are asked to wear a face mask. The mask can be removed when sitting at the table or in the room.

We recommend washing your hands regularly. We provide disinfection and hand washing facilities with soap and running water.

Sitting together in the lobby without observing the minimum distance of 1.5 m is only allowed for people to whom the general contact restriction does not apply.

In order to determine contact persons in the event of a subsequently identified COVID-19 case among guests or staff, a guest list must be kept with names, telephone numbers, and the period of stay. The list is treated in accordance with data protection regulations.

A face mask has to be worn at all times.

The safety distance of 1.5 meters between participants has to be maintained. This applies to the event rooms as well as the entrances and exits.

Hand disinfection is available in the breakout and conference rooms.

Materials such as blocks, pens, and folders are not set on the table. These are available on request from our employees.

Drinks are not set on the conference tables and are available on a separate table in the room.

Conference lunches are only offered as a 2- or 3-course menu. The following applies to snack buffets: All meals are served by our employees with face mask and rubber gloves – no self-service.

Coffee breaks: Meals are only offered in portions per person. Coffee breaks “To Go” (packed per person) are also possible.

The conference rooms, coffee machines, door handles, tables and chairs as well as the complete conference technology are disinfected after each event.

We offer our employees vaccinations through our company doctor. Thus, we can ensure that all our employees are protected as quickly as possible.

Our employees are trained in the correct handling of face masks and hygiene regulations.

The staff wear a face mask in rooms where guests are staying as well as outdoors, as long as the distance of 1.5 m cannot be maintained.

Employees with acute relevant symptoms are not allowed to work.

The hotel checks that employees comply with the operational protection concept and takes appropriate measures in the event of violations.

Hand disinfection is available throughout the hotel.